Everything you need to know about our home automation solutions, installation procedures, warranties, and smart technologies.
What is the difference between Wired and Retrofit Wireless automation?
+
Wired is a standardized physical bus wiring architecture ideal for new constructions, large villas, and commercial spaces where reliability is paramount. Retrofit Wireless (Wi-Fi, Zigbee, Matter) is designed for existing or finished apartments; our smart modules fit directly behind your standard switchboards without requiring any civil rewiring or breaking of walls.
What warranty does Aviva provide on its smart home products?
+
We provide a comprehensive 5-Year replacement warranty on our core smart switch panels, sensors, and automation hardware. Because we design and manufacture our hardware in-house, we guarantee unmatched component longevity and rapid technical service support.
Will my automation continue to work if my internet connection goes down?
+
Yes, 100%! Our Cognitive Hubs (HomeMaster, HomeGuard, CoolSense) operate on local network processing. Your scheduled lighting scenes, motorized curtains, touch switches, and local smartphone controls will function without any delay or interruption even during an internet outage.
Can I customize the color and engraving of the touch switch glass panels?
+
Yes. We offer extensive customization for luxury homes. You can choose from multiple tempered glass finishes (Black, White, Gold, Grey), custom icon engravings for specific appliances (e.g., "Master Chandelier", "Balcony Light"), and adjustable LED indicator backlight colors.
How does Human Centric Lighting improve health and productivity?
+
Human Centric Lighting dynamically adjusts both color temperature (from warm 2700K to cool 6500K) and brightness throughout the day to mimic natural sunlight. This supports your body's circadian rhythm—keeping you energized and focused during daytime working hours while promoting melatonin production for deep, restful sleep in the evening.
Does Aviva integrate with Amazon Alexa, Google Home, and Apple Siri?
+
Yes! The Aviva mobile app and smart hubs natively integrate with Amazon Alexa, Google Assistant, and Apple Siri Shortcuts. You can control single appliances or trigger complex multi-room scenes using simple voice commands.
How long does it take to install Aviva home automation in a standard home?
+
For a retrofit wireless installation in a 3BHK or 4BHK apartment, our expert technicians typically complete the entire installation, testing, and scene configuration within 1 to 2 days without disrupting your daily routine. For wired Wired projects, our team works alongside your interior architect during the electrical conduit phase.
Still Have Questions?
Our automation experts are ready to guide you through floor plans, product demos, and pricing.